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Online commentary issues

Posted: Sat 18 Aug 2012
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Potential fix for those who have experienced commentary blackouts

A number of fans have contacted us regarding problems with match commentary through the County Player system either cutting out or not starting at all.

It appears that fans of most clubs on the FLi network have experienced this issue. We have been in touch with Perform, who provide the County Player service. 

Perform suggest that this is an issue with 'rogue' cookies, and that users should clear both their browser's cookies & cache. If you are not sure how to do this, guides are available below -
- How to clear your browser's cookies
- How to clear your browser's cache

If you still experience an issue after that, or are not sure how to do the above, Perform suggest trying to use a new browser instead. 

Finally, if you still experience problems despite following all the steps above, then please contact us on phil.brennan@stockportcounty.com so that we can pursue this issue with FLi & Perform. Please be aware that completely clearing cookies will log you out of all websites you are automatically logged in to.