Edgely Park County Store Matchday Tickets

Terms and Conditions

Please read these terms of use carefully before you use this website.

In using this website, you agree to the following terms and conditions of use (including the Privacy Policy) (“Terms of Use”). If you do not accept any of them, you should exit this Website now.

The Website is operated by Stockport County 2010 Ltd (7254012), whose registered address is c/o Edgeley Park, Hardcastle Road, Stockport, SK3 9DD (“Stockport County”). Stockport County reserves the right to change these Terms of Use from time to time and your use of the Website following such change shall be deemed to be your acceptance of such change.

If you purchase products or services through this Website, separate terms and conditions will apply to this transaction and you should read these terms and conditions carefully.

  1. The Website

Access to the Website is permitted on a temporary basis, and Stockport County reserves the right to withdraw or amend the service provided on the Website without notice. Stockport County will not be liable if for any reason the Website is unavailable at any time or for any period.

Stockport County aims to update the Website regularly, and may change the content at any time. If the need arises, Stockport County may suspend access to the Website, or close it indefinitely.

  1. Viruses, hacking and other offences

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Stockport County will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

Stockport County will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.

  1. Links to the Website

You may link to the Website’s home page, provided you do so in a way that is fair and legal and does not damage or take advantage of the reputation of Stockport County or the Club, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on the part of Stockport County or the Club where none exists.

You must not establish a link to the Website from any website that is not owned by you. The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page. Stockport County reserves the right to withdraw linking permission without notice. The website from which you are linking must not contain any content that in Stockport County’s opinion could damage the reputation of Stockport County or the Club.

  1. Links from the Website

This Website contains links to other websites and resources provided by third parties. Stockport County has no control over the content of these sites and accept no responsibility for them nor for any loss or damage that may arise from your use of them.

  1. Acceptable Use Policy

If you contribute materials to the Website these materials must not contain anything which is: offensive, hateful, defamatory of any person, obscene, inflammatory, sexually explicit, violent, discriminatory on grounds of race, sex, religion, nationality, disability, sexual orientation, or age, which infringes the intellectual property rights of any other person, is contributed or sent for commercial gain or which is otherwise illegal or in breach of any person’s rights.

Stockport County accept no liability in respect of any material submitted by users and published on the Website. Stockport County reserve the right, in their sole discretion, to remove any materials that you contribute to the Website at any time and without notice to you.

  1. Liability

ALTHOUGH STOCKPORT COUNTY USES REASONABLE ENDEAVOURS TO ENSURE THAT INFORMATION AND MATERIAL CONTAINED ON THE WEBSITE IS CORRECT, IT DOES NOT MAKE ANY REPRESENTATION OR WARRANTY THAT THE INFORMATION AND/OR MATERIAL CONTAINED ON OR ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT OR THAT USE OF THIS WEBSITE IS FREE OF RISK, VIRUSES OR OTHER DAMAGE.

TO THE EXTENT PERMITTED BY LAW, STOCKPORT COUNTY EXCLUDES ANY LIABILITY FOR DIRECT, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE INCURRED BY ANY USER OF THE WEBSITE IN CONNECTION WITH THE USE, INABILITY TO USE, OR RESULTS OF USE OF THE WEBSITE, ANY WEBSITE LINKED TO IT OR ANY MATERIALS POSTED ON IT, INCLUDING, WIHTOUT LIMITATION ANY LIABILITY FOR:

(i)LOSS OF INCOME OR REVENUE;

(ii)LOSS OF PROFITS;

(iii)LOSS OF BUSINESS;

(iv)LOSS OF ANTICIPATED SAVINGS;

(v)LOSS OF OR CORRUPTION OF DATA; AND

ANY OTHER LOSS OR DAMAGE OF ANY KIND, HOWSOEVER ARISING AND WHETHER CASUED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORSEEABLE.

THIS DOES NOT AFFECT THE LIABILITY OF STOCKPORT COUNTY FOR DEATH OR PERSONAL INJURY ARISIING FROM ITS NEGLIGENCE, NOR ITS LIABILITY FOR FRAUDULENT MISREPRESENTATION OR MISREPRESESNTATION AS TO A FUNDAMENTAL MATTER, NOR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

  1. Intellectual Property Rights

All intellectual property rights in the Website and the materials published on it including, without limitation, the design, text, graphics, trade marks, logos, audio and/or video content, the selection and arrangement thereof and software, are owned by Stockport County, the Club and/or their licensors and commercial partners and are protected by copyright, design right, database right, trade mark rights and other intellectual property rights. All such rights are reserved.

Permission is granted to view the materials contained on this Website to a single personal computer and to print a single hard copy of such materials solely for personal, non-commercial use. Any other use of materials on this Website, including reproduction, modification, distribution or republication, without the prior written permission of Stockport County, is strictly prohibited.

The sports archive photographs on the Website are owned by the Club, or supplied and used under licence.

No copyright (or related rights) are asserted with the Fixture List or Lists (“Fixtures”) on this Site inside the EU.

Outside the EU, copyright (and/or related rights) protect the Fixtures in certain territories, in which territories all rights are reserved.

Those wishing to reproduce, store in a retrieval system or transmit the Fixtures in any way or by any means (including photocopying, recording or storing it in any medium by electronic means) outside the EU should first consult Football DataCo Limited (www.football-dataco.com), and obtain an appropriate license as required.

  1. Information about You

We process information about you in accordance with our Privacy Policy. To learn more about what information we collect, the measures we put in place to protect this information and how we use it we advise you to read the Privacy Policy.

  1. Applicable Law

These Terms of Use shall be governed by, and construed exclusively in accordance with, English law. Any dispute arising under these Terms of Use shall be subject to the exclusive jurisdiction of the English courts and, by using this Website, you

Stockport County Live – Matchday Streaming

By choosing to subscribe to Stockport County Live, you are required to agree to and shall be deemed to have accepted, these terms and conditions at the point of subscription.

The content of Stockport County Live may vary depending on which jurisdiction to which your subscription relates.

Any person subscribing to receive Stockport County Live must do so only in the jurisdiction in which they live and reside.  In the event that the Club establishes or reasonably suspects (at its absolute discretion) that you have subscribed (or attempted to subscribe) to a service only available in another jurisdiction, your access to Stockport County Live will be suspended or removed.  No refund shall be available in this instance.

If you are resident in a jurisdiction at the point of subscription and you later move to another jurisdiction, you are required to notify the Club immediately by emailing: [email protected]. For first team footage shown on a live basis (certain geographical territories only), not all Club matches will be available for viewing on a ‘live’ basis. This is due to, amongst other things, restrictions with television broadcasters. Any game which is selected for live TV broadcast by an EFL partner broadcaster, whether in the UK or internationally, cannot be shown via this service (Restricted territories are subject to change). Games which are not selected for TV broadcast can be viewed in international territories outside the UK and Ireland. Games which are not selected for TV broadcast and do not kick off between 2:45pm to 5:15pm on a Saturday, or overlap in any way with these hours, can be shown in the domestic market (UK and Ireland) via this service. Changes to your located territory may affect content access.

 

Your subscription is personal to you and must only be used by you on one device at any one time.  The disclosure of your username and password to any third party is prohibited.

The use of Stockport County Live is for your own personal use and you may not use (nor attempt to use) Stockport County Live for any commercial purpose, including (without limitation) for the purpose of charging fees (or any valuable consideration) to any other person or entity to view or access Stockport County Live.

You may not (nor may you attempt to) forward, record, copy, reproduce, store, transfer, modify, post, distribute or publish any of the content on Stockport County Live without the express, prior written permission of the Club, which must be sought on each occasion.  If you seek to obtain any such permission, you should email us at: [email protected]. The Club shall determine any such request at its absolute discretion.

Subject to the provisions of these terms and conditions, your subscription shall be valid for the term of subscription selected – i.e. on an annual, monthly basis or pay-per-view – and unless terminated by you before the expiry of the subscription term, will be automatically renewed for the same duration of subscription period.

Where your subscription is auto-renewed, you will be required to pay the subscription fee.  Unless the Club notifies you in advance of any change in the subscription price (which the Club may effect by contacting you using the details you provided at the point of subscription or by publishing the same on the Club’s official website at stockportcounty.com) the subscription fee shall be as it was for your previous purchase.  Any failure to pay the subscription fee will result in your access to Stockport County Live being terminated or suspended until full payment is made.

You may terminate your subscription at any time by emailing us at: [email protected] in which case your access to Stockport County Live will be terminated by the Club as soon as possible following the Club’s receipt of such termination notice.  No refunds will be available in the event of termination by you.

Any discount or friend referral codes (which may apply from time to time) may only be used once per person, per transaction.

If the Club establishes or reasonably suspects (at its absolute discretion) that you have or will breach any of the above terms and conditions, it may suspend or terminate your access to County Live, in which case no refund shall be available.

We have contracted with Stream AMG to provide the streaming services that provide You (the subscriber who pays a fee) with the ability to access and view our content. The payment processing relating to the ability to view the content may also be provided by Stream AMG on our behalf.

Payment for the ability to view our content is made to Stream AMG on our behalf, based upon the subscription plan that you sign up for. The subscription fee will be processed through Stream AMG and will be processed in a secure manner by a third-party payment services provider retained by Stream AMG. Questions concerning payment processing can be directed to [email protected].

All live video or audio technical issues and technical issues relating to accessing content and refund requests for a certain game must be emailed to [email protected] during the match in question. Furthermore, refunds will only be offered if you have proved to use our troubleshooting advice and support. If you do not take the time to troubleshoot or ignore emails and only request a refund without trying to fix the issue with our support team no refund will be issued.

These terms and conditions shall be governed by and interpreted exclusively in accordance with English law.  Any dispute arising out of these terms and conditions shall be subject to the jurisdiction of the English courts.

STOCKPORT COUNTY FOOTBALL CLUB DISABLED AND CARER TERMS AND CONDITIONS SEASON 2023/24

Please also refer to the club’s terms and conditions for season cards or match by match tickets for the full list of terms and conditions.

1.All supporters with a disability must be registered with Stockport County Football Club (‘the club’) by completing a disability registration form.

  1. The registration form consists of two parts; part one is to be completed by the applicant or their representative and part two must be completed by a person who works in (or is retired from) a recognised profession. This person must know the applicant well, but cannot be related to or live at the same address as the applicant.
  2. A recognised profession can be defined as a job which requires special knowledge and skills derived from research, training and education and is acknowledged by the public as such; i.e. doctor, teacher, solicitor.
  3. One of the below documents will also need to be provided at the time of registration in support of the registration form:*
    a. Disability Living Allowance (DLA); medium to higher rate care/mobility component
    b. Personal Independence Payment* (PIP)
    c. Attendance Allowance
    d. Certificate of Vision Impairment
  4. You will be advised at the time of completing your registration if/when your application will be reviewed.
  5. The disability liaison officer must be notified of any changes to your application at the earliest opportunity.
  6. The club offers a complimentary carer card or match ticket for supporters with a disability who require additional support when attending Edgeley Park**.
  7. Disabled and carer cards or tickets are sold as a pair and both tickets remain the property of the disabled supporter at all times. The carer card or ticket is therefore allocated under the disabled supporter’s name.
  8. The disabled card or ticket is to be solely used by the disabled person named on the card or ticket and under no circumstance can be passed on to anybody else.
  9. The complimentary carer card or ticket is a reasonable provision to enable the supporter to better access the club’s facilities and matchday services and is NOT a concession, ‘buy one get one free’ deal or similar.
  10. A carer card or ticket is issued on the understanding that it is used in conjunction with the disabled supporter card or ticket and on the basis of undertaking the related carer duties required at Edgeley Park on matchdays.
  11. Any carer proposing to provide assistance who is under the age of 16 will be looked at on an individual basis and will only be granted carer status if the club believes they are fulfilling the role of a carer. In such circumstances, the carer should notify the stewards of their location in the ground in case any additional assistance is required.
  12. All disabled and carer card or ticket holders must enter the ground together, through the same turnstile or other entry point.
  13. The carer card or ticket is invalid if the disabled supporter is unable to attend. In this instance, the carer ticket must be upgraded to the relevant age band and the appropriate price paid.
  14. Any carer attempting to enter the ground without the disabled supporter will be refused entry.
  15. Spot checks will be conducted at random to ensure appropriate use of all disabled and carer cards and tickets.
  16. For all disabled season card prices, please refer to the season card price list which can be found on the club’s website, www.stockportcounty.com, or contact the ticket office on 0161 266 2700.
  17. On a match-by-match basis, all supporters with a disability will pay according to their age band with the carer card or ticket, if a requirement, issued on a complimentary basis. Please refer to the match by match price list which can be found on the club’s website www.stockportcounty.com or contact the ticket office on 0161 266 2700.
  18. There are no restrictions on where ambulant disabled supporters and carers can sit in the ground, providing the area is safe and accessible for the ambulant disabled supporter.
  19. Wheelchair platform spaces on all stands are limited and will be sold on a first come first served basis only. This will apply for all fixtures.
  20. Disabled parking bays are available and are sold subject to availability. Please contact the ticket office on 0161 266 2700 to check availability.
  21. Disabled and carer tickets for away games are sold in accordance with the host club’s criteria and ticket terms and conditions. This may vary from club to club.
  22. The club’s disability liaison officer can be contacted Monday to Friday between 9am and 5pm and at all home match fixtures. Contact details can be found on the club’s website.

*Existing supporters who have provided one of the above documents listed in point four, with an indefinite expiry, are not required to complete the new form.
All new registrations and existing supporters whose DLA/PIP or other documentation is due to expire will be required to complete the registration form for all future purchases.

**The complimentary carer ticket being issued is dependent on the information provided by the recognised professional.

STOCKPORT COUNTY HOSPITALITY MATCHDAY TICKETS TERMS AND CONDITIONS, SEASON 2023/24

1.All hospitality matchday tickets are subject to the rules and regulations of FIFA, The Football Association, The FA Premier League, the English Football League (‘the EFL’) and The National League in respect of the relevant competition to which the hospitality match ticket may apply and Stockport County Football Club (‘the Club’) Ground Regulations (The Ground Regulations).

  1. The use of a hospitality ticket to enter the hospitality facility constitutes acceptance of any policies, procedures and The Ground Regulations.  The Club reserves the right to eject any person who fails to comply with such rules and regulations.
  2. All match dates are subject to alteration. The Club will use the media channels to inform you of any changes such as the Club’s website, www.stockportcounty.com PA announcements, matchday programme and local media.
  3. No refunds will be made in respect of any fixtures unattended.
  4. The Club accepts no responsibility whatsoever if the seat to which this ticket refers is affected by adverse weather conditions.
  5. The Club cannot accept any responsibility for tickets that are lost, stolen or destroyed.
  6. The hospitality matchday ticket is to be collected on entry to the hospitality lounge on the day of the game at the relevant reception point.
  7. Hospitality guests must occupy the seat allocated and indicated on the matchday ticket. Spot checks will be carried out throughout the season.
  8. To regrade a hospitality matchday ticket to an alternative age band, you must contact the commercial department ahead of the fixture. The relevant upgrade price or refund will be charged accordingly.
  9. In the event that a match has to be abandoned or postponed for whatever reason the following Club policy will apply:
  • If a match is postponed or abandoned and is needed to be replayed, spectators will be offered free admission to the re-arranged fixture. Spectators are to retain the match ticket and produce this at the re-arranged game. Details of the re-arranged fixture will be communicated through the Club’s media channels;
  • If spectators are unable to return to the re-arranged fixture, refunds may be considered at the Club’s discretion.
  1. All persons entering the hospitality facilities at the Club (or any other ground to which admission is permitted with the hospitality matchday ticket) must comply with The Ground Regulations and code of conduct (copies of which are displayed within the ground and the hospitality facilities) and with the rules and regulations of the Football Association and the National League as they apply from time to time.
  2. Entry into the hospitality facilities at the Club (or any other grounds to which admission is permitted with the hospitality matchday ticket) shall be deemed to constitute unqualified acceptance of all rules and regulations. The Club reserves the right to eject any person from the ground who fails to comply with such rules and regulations.
  3. Any hospitality matchday ticket holder who:
  • breaches the regulations or who the Club reasonably believes is likely to breach the regulations;
  • acts in any manner detrimental, or likely to be detrimental to the Club;
  • persistently stands in seated areas or climbs over or on any seats;
  • misuses the corporate matchday ticket under any of the terms and conditions;
  • the Club reasonably believes has sold the match ticket to another person; this could be conceived as ticket touting which is illegal;
  • is the subject of a restriction order under The Football Spectators Act 1989 and who has acted in any way that such an order could have been made or applied for;

may at the Club’s discretion, be ejected from or refused entry to Edgeley Park (or any other ground to which admission is permitted with the hospitality match day ticket) and/or have the hospitality matchday ticket confiscated for part or all of the remainder of the game with no compensation being payable.

The following are offences under the Football (Offences) Act 1991 and are strictly forbidden:

  • The throwing of any object within the ground without lawful authority or excuse;
  • The taking part in any chanting of an indecent, racist, homophobic or discriminatory nature;
  • The entry onto the playing area or any adjacent area to which spectators are    not generally admitted without lawful authority or excuse.

Any spectator who commits any of the above offences is liable to be arrested. Any spectator who uses obscene language, racial, homophobic or discriminatory abuse or chanting will be arrested or ejected from the ground.

  1. No person may bring into the ground or use within the ground any equipment, which is capable of recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to any match at the ground.
  2. By entering the Ground, all persons are acknowledging that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom ) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the Club, the National League or others (including commercial partners and accredited media organisations) and entry into the Ground constitutes consent to such use. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Ground Regulations. Information about the Club’s use of your personal data will be brought to your attention by the Club (see for example any applicable privacy policy, signage and/or other forms of announcement in or around the ground). For further information please contact the Club
  3. Mobile telephones are permitted within the ground, provided that they are used for personal and private use only.
  4. The Club excludes to the maximum extent permitted by law any liability for loss, injury or damage to persons/property in or around the ground provided that nothing shall limit or exclude the liability of the Club for fraud, fraudulent misrepresentation or death or personal injury caused by its negligence.
  5. The Club’s policy on the return and distribution of unwanted tickets is as follows:
  • Tickets purchased by supporters who find they are unable to attend will be refunded in full provided that:
  • A suitable reason is provided for being unable to attend;
  • The Club is notified in writing and receives the tickets back at least 48 hours prior to the day of the game;
  • Refunds will not be given simply because a supporter is unhappy about or disagrees with a decision taken by the Club, its shareholder or the board of directors.
  • Refunds will not be made after the game.
  1. Edgeley Park is a no smoking stadium, anybody caught smoking or using vaping devices within the lounges, stadium or toilet facilities will be asked to leave. If you wish to smoke/vape in an open and safe environment, please contact the commercial department for more information on the restricted areas where this is available.
  2. To receive the senior citizen concessionary rate, you must be at least 65 years of age on the day of the home fixture you are attending.
  3. To receive the junior concessionary rate, you must be 11 to 17 years of age on the day of the home fixture you are attending.
  4. To receive the U14’s concessionary rate, you must be under 14 years of age on the day of the home fixture you are attending.
  5. Any infants under two years of age will be classed as ‘babes in arms’ and will be free of charge. The commercial department must be notified of any infant attending and the over 18 will be issued with a match ticket which will be marked with ‘babes in arms’. The infant will not receive a ticket for their own seat and must sit on their parent or guardian’s lap. You will be advised at the time of booking on the most suitable location to sit for the safety of the infant.
  6. Every child under the age of 14 must be accompanied by an adult aged 18 or over.
  7. The Club accepts no responsibility for juniors under the age of 14 years who are left unattended or attend Edgeley Park unaccompanied by an adult.

STOCKPORT COUNTY FOOTBALL CLUB CONDITIONS OF ISSUE OF HOSPITALITY SEASON CARDS 2023/24

1.All hospitality season cards are subject to the rules and regulations of FIFA, UEFA, The Football Association, The FA Premier League, The English Football League (‘the EFL’) and The National League in respect of the relevant football competition and Stockport County Football Club Ground Regulations.

  1. The hospitality season card remains the property of Stockport County Football Club (‘The Club’) at all times and the purchase and/or use of the hospitality season card constitutes acceptance of the policies, procedures and ground regulations of the Club and the conditions, under which it is issued, as detailed below.
  2. All match dates are subject to alteration. No refunds will be made in respect of any amendments to the initial fixture list.
  3. No refunds will be made in respect of any fixtures unattended.
  4. The hospitality season card admits the holder to all National league match fixtures to be played at Edgeley Park upon production of the hospitality season card. This does not include any Play-Off, cup competitions or friendly matches that may from time to time be played at Edgeley Park.
  5. The hospitality season card must be produced at the relevant hospitality lounge entrance, otherwise entry will be refused.
  6. Hospitality season cards which have been lost, damaged or stolen will be replaced upon payment of £10. Unfortunately, we are unable to replace a hospitality season card on a match day.
  7. Hospitality season card holders must occupy the seat allocated and indicated on the hospitality season card. Spot checks will be carried out throughout the season.
  8. Changes of name and or address must be notified to the Club’s commercial department immediately.
  9. The hospitality season card is for the personal use of the holder only and is strictly non-transferable, the re-sale of the hospitality season card is strictly forbidden.
  10. The allocation of ticket priority for away games will be announced via the Club’s media channels. In most circumstances priority will be provided to ambassador season card holders, then to supporters with a required number of loyalty points followed by general sale. Decisions will be based on the opponents, the profile of the fixture and the allocation of tickets received. Information will be conveyed to supporters via the Club’s media channels.
  11. In the event of a forgotten or misplaced hospitality season card, in the first instance contact the head of commercial for authorised entry. On occasions you may be required to pay the full value for a new hospitality ticket and you will be reimbursed after the event.
  12. To regrade a hospitality season card to an alternative age band, you must contact the commercial department ahead of the fixture. The relevant upgrade price or refund will be applicable.
  13. If you wish to relocate your hospitality season card for a matchday fixture, you must do this in advance of the fixture with the commercial department, any price difference will be charged accordingly.
  14. The Club reserves the right to re-designate any area of the ground whether that be to visiting supporters or otherwise. In such an event hospitality season card holders who are affected will be allocated a ticket for the relevant match in an alternative section of the ground.
  15. The Club accepts no responsibility whatsoever if the seat to which this card refers is affected by adverse weather conditions.
  16. If a match is abandoned or postponed, season ticket holders will be offered free admission to the re-arranged game. The Club will announce details of how to gain entry to the re-arranged fixture. Details of the re-arranged fixture will be communicated through the Club’s media channels.
  17. All persons entering Edgeley Park (or any other ground to which admission is permitted with the hospitality season card) must comply with the ground regulations (copies of which are displayed within the ground) and with the rules and regulations of the Football Association and the National League as they apply from time to time.
  18. Entry to Edgeley Park (or any other grounds to which admission is permitted with a hospitality season card) shall be deemed to constitute unqualified acceptance of all rules and regulations. The Club reserves the right to eject any person from the ground who fails to comply with such rules and regulations.
  19. Any season card holder who:
    a). breaches the regulations or who the Club reasonably believes is likely to breach the regulations;
    b). acts in any manner detrimental, or likely to be detrimental, to the Club;
    c). persistently stands in seated areas or climbs over or on any seats;
    d). the Club reasonably believes has sold a hospitality season card to another person; (this could be conceived as ticket touting which is illegal)
    e). misuses the hospitality season card under any of the terms and conditions;
    f ). is the subject of a restriction order under The Football Spectators Act 1989 and who has acted in any way that such an order could have been made or applied for:

may, at the Club’s discretion, be ejected from or refused entry to Edgeley Park (or any other ground to which admission is permitted with the hospitality season card) and/or have the hospitality season card confiscated for part or all of the remainder of the season, with no compensation being payable for any un-attended fixtures.

The following are offences under the Football (Offences) Act 1991 and are strictly forbidden:
• the throwing of any object within the ground without lawful authority or excuse;
• the chanting of anything of an indecent or racist nature;
• the entry onto the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse.

Any spectator who commits any of the above offences is liable to be arrested. Racial, homophobic or discriminatory abuse, use of obscene language, chanting or harassment is strictly forbidden and will result in arrest and/or ejection from the ground.

  1. The Club reserves the right to amend/or alter the conditions of issue of a hospitality season card without prior notification. The Club’s decision on all matters relating to admission to Edgeley Park or to these conditions shall be accepted as final and binding.
  2. The Club may impose a ban for one or more matches.
  3. No person may bring into the ground or use within the ground any equipment, which is capable of recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to any match, or the ground.
  4. Mobile telephones are permitted within the ground, provided that they are used for personal and private use only.
  5. By entering the Ground, all persons are acknowledging that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom ) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the Club, the National League or others (including commercial partners and accredited media organisations) and entry into the Ground constitutes consent to such use. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Ground Regulations. Information about the Club’s use of your personal data will be brought to your attention by the Club (see for example any applicable privacy policy, signage and/or other forms of announcement in or around the ground). For further information please contact the Club.
  6. The Club excludes to the maximum extent permitted by law any liability for loss, injury or damage to persons/property in or around the ground provided that nothing shall limit or exclude the liability of the Club for fraud, fraudulent misrepresentation or death or personal injury caused by its negligence.
  7. Edgeley Park is a no smoking stadium, anybody caught smoking or using vaping devices within the stadium, hospitality areas or toilet facilities will be asked to leave. Hospitality guests will be allowed to exit the stadium to smoke or vape at any time during the event, but must ensure they are away from the hospitality entrances and you must have your hospitality season card on you at all times to re-gain entry.
  8. All supporters with a disability must be registered with the Club by completing a disability registration form.
    The registration form consists of two parts; part one is to be completed by the applicant or their representative and part two must be completed by a person who works in (or is retired from) a recognised profession. This person must know the applicant well, but cannot be related or live at the same address as the applicant. A recognised profession can be defined as a job which requires special knowledge and skills derived from research, training and education and is acknowledged by the public as such. i.e. doctor, teacher, solicitor. One of the following documents will also need to be provided at the time of registration in support of the registration form:
  • Disability Living Allowance (DLA) at the medium to high rate; Personal Independence Payment (PIP) at the standard or enhanced rate;
  • Certificate of Visual Impairment
  • Attendance Allowance

You will be advised by a member of the commercial team at the time of registration if/when your application will be reviewed.

For further information please refer to our disabled and carer terms and conditions which can be found on the Club’s website www.stockportcounty.com or contact the disability liaison officer for more information on 0161 266 2700.

  1. Every child under the age of 14 must be accompanied by an adult aged 18 or over.
  2. The Club accepts no responsibility for juniors under the age of 14 years who are left unattended or attend the Club unaccompanied by an adult.

STOCKPORT COUNTY FOOTBALL CLUB MEMBER CARD, E-TICKET AND MATCH TICKET TERMS AND CONDITIONS, SEASON 2023/24

1.All member cards, e-tickets and match tickets are subject to the rules and regulations of FIFA, UEFA, The Football Association, The National League, The FA Premier League and The English Football League (‘the EFL’) in respect of the relevant competition to which the fixture may apply and Stockport County Football Club (‘the Club’) Ground Regulations (The Ground Regulations).

  1. The use of a member card, e-ticket or match ticket to enter Edgeley Park constitutes acceptance of the policies and procedures of the Club under which it is issued and the ground regulations. The Club reserves the right to eject any person who fails to comply with such rules and regulations.
  2. All match dates are subject to alteration. The Club will use the relevant media channels to inform you of any changes such as the Club’s website www.stockportcounty.com, PA announcements, matchday programme and local media.
  3. The Club cannot accept any responsibility for member cards, e-tickets or match tickets that are damaged, lost or stolen. All member cards which have been damaged, lost or stolen, will be replaced at a cost of £10.
  4. To gain entry to Edgeley Park on a member card, the card must be presented at the turnstile and scanned on the reader, having purchased the fixture in advance.
  5. To gain entry to Edgeley Park with an e-ticket, the whole ticket must be presented at the turnstile and the barcode scanned on the reader. Under no circumstances should an e-ticket be transferred, reprinted or photocopied.
  6. To gain entry to Edgeley Park with a match ticket, the whole ticket must be presented at the turnstile and the barcode scanned on the reader. Should any part of the ticket be removed in advance, or the barcode has been defaced, the Club reserves the right to refuse entry to Edgeley Park.
  7. If you have forgotten your member card, e-ticket(s) or match ticket(s), a duplicate ticket will be issued from the ticket office which will invalidate the member card or original e-ticket/match ticket(s) bought for the fixture in question. Reprints will only be issued a maximum of five times per member, before a £10 admin charge will be incurred.
  8. To regrade a ticket already purchased on a member card, or to relocate to an alternative seat or stand, the transaction must be completed either in person or over the phone prior to kick-off. The relevant upgrade price or refund will be applicable. Please note there will be no relocations permitted whilst current restrictions for Covid-19 are in place.
  9. To regrade an e-ticket or match ticket already purchased, or to relocate to an alternative seat or stand, the transaction must be completed in person prior to kick-off. The e-ticket or match ticket and proof of purchase must be returned in order to regrade or relocate and the relevant upgrade price or refund will be applicable. Please note there will be no relocations permitted whilst current restrictions for Covid-19 are in place.
  10. Supporters must occupy the seat allocated and indicated on the email receipt or match ticket.
  11. No refunds will be made in respect of any fixtures unattended.
  12. The Club’s policy on the return and distribution of unwanted tickets is as follows:
  • Supporters who find they are unable to attend will be refunded in full provided that:
  • A suitable reason is provided for being unable to attend;
  • The Club is notified in writing at least 48 hours prior to the day of the game;
  • Any match tickets purchased are returned to the ticket office at least 48 hours prior to the day of the game;
  • Refunds will not be given simply because a supporter is unhappy about or disagrees with a decision taken by the Club, its shareholder or the board of directors;
  • Refunds will not be issued after the game.
  1. The Club accepts no responsibility whatsoever if the seat purchased is affected by adverse weather conditions.
  2. In the event a match has to be abandoned or postponed, the following Club policy will apply:
  • If a match is postponed or abandoned and is needed to be replayed, spectators will be offered free admission to the re-arranged fixture. Supporters who purchased a ticket on a member card will have their card reactivated for the rearranged fixture. Supporters who purchased an e-ticket or match ticket are to retain it and produce this at the re-arranged fixture. Details of the re-arranged fixture will be communicated through the Club’s media channels;
  • If spectators are unable to return to the re-arranged fixture, refunds may be considered at the Club’s discretion.
  1. All persons entering Edgeley Park (or any other grounds to which admission is permitted with a member card, e-ticket or match ticket) must comply with the ground regulations (copies of which are displayed at each turnstile entry point into the stadium) and with the rules and regulations of the Football Association and the National League as they apply from time to time.
  2. Entry to Edgeley Park (or any other ground to which admission is permitted with the member card, e-ticket or match ticket) shall be deemed to constitute unqualified acceptance of all rules and regulations. The Club reserves the right to eject any person from the ground who fails to comply with such rules and regulations.
  3. Any member card, e-ticket or match ticket holder who;
  • breaches the regulations or who the Club reasonably believes is likely to breach the regulations;
  • acts in any manner detrimental, or likely to be detrimental to the Club;
  • persistently stands in seated areas or climbs over or on any seats;
  • the Club reasonably believes has sold their member card, e-ticket or match ticket to another person; this could be conceived as ticket touting which is illegal;
  • misuses the member card, e-ticket or match ticket under any of the terms and conditions;
  • is the subject of a restriction order under The Football Spectators Act; 1989 or who has acted in any way that such an order could have been made or applied for;

may at the Club’s discretion, be ejected from or refused entry to Edgeley Park (or any other ground to which admission is permitted with this member card, e-ticket or match ticket) and/or have the member card, e-ticket or match ticket cancelled for part or all of the remainder of the match, with no compensation.

The following are offences under the Football (Offences) Act 1991 and are strictly forbidden:
• the throwing of any object within the ground without lawful authority or excuse;
• the chanting of anything of an indecent or discriminatory nature;
• the entry onto the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse.

Any spectator who commits any of the above offences is liable to be arrested. Racial, homophobic or other discriminatory abuse, use of obscene language, chanting or harassment is strictly forbidden and will result in arrest and or ejection from the ground.

  1. The Club reserves the right to amend or alter the conditions of use of member cards, e-tickets or match tickets without prior notification. The Club’s decision on all matters relating to admission to Edgeley Park or to these conditions shall be accepted as final and binding.
  2. No person may bring into, or use within the ground any equipment, which is capable of recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to any match or the ground.
  3. Mobile telephones are permitted within the ground, provided that they are used for personal and private use only.
  4. By entering the Ground, all persons are acknowledging that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom ) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the Club, the National League or others (including commercial partners and accredited media organisations) and entry into the Ground constitutes consent to such use. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Ground Regulations. Information about the Club’s use of your personal data will be brought to your attention by the Club (see for example any applicable privacy policy, signage and/or other forms of announcement in or around the ground). For further information please contact the Club.
  5. The Club excludes to the maximum extent permitted by law any liability for loss, injury or damage to persons/property in or around the ground provided that nothing shall limit or exclude the liability of the Club for fraud, fraudulent misrepresentation or death or personal injury caused by its negligence.
  6. Edgeley Park is a no smoking stadium, anybody caught smoking or using vaping devices within the stadium, concourses or toilet facilities will be asked to leave.
  7. Approved forms of identification must be shown when purchasing any concessionary ticket and on entry to the stadium. Acceptable forms of ID for proof of age are as follows; Passport, Birth Certificate or Photo Driving Licence.
  8. To receive the senior citizen concessionary rate, you must be at least 65 years of age on the day of the home fixture you are attending.
  9. To receive the 14 to 17 (youth) concessionary rate you must be aged between 14 and 17 years of age inclusive on the day of the home fixture you are attending.
  10. To receive the 6 to 13 (junior) concessionary rate you must be aged between 6 and 13 years of age inclusive on the day of the home fixture you are attending.
  11. To receive the under 5 concessionary rate you must be 5 or younger on the day of the home fixture you are attending.
  12. A maximum of four U5s will be issued per over 18 member card, e-ticket or match ticket holder.
  13. Any infants under two years of age will be classed as ‘babes in arms’ and will be free of charge. The ticket office must be notified of any infant attending and the over 18 will be issued with a match ticket which will be marked with ‘babes in arms’. The infant will not receive a ticket for their own seat and must sit on their parent or guardian’s lap. You will be advised at the time of booking on the most suitable location to sit for the safety of the infant.

One of the following documents will also need to be provided at the time of registration in support of the registration form:
• Disability Living Allowance (DLA) at the medium to high rate;
• Personal Independence Payment (PIP) at the standard or enhanced rate;
• Certificate of Visual Impairment;
• Attendance Allowance.

You will be advised at the time of completing your registration if/when your application will be reviewed.

For the full Disabled Supporter and Carer Terms and Conditions please visit the Club’s website www.stockportcounty.com or contact our disability liaison officer on 0161 266 2700

  1. Every child under the age of 14 must be accompanied by an adult aged 18 or over.
  2. The Club accepts no responsibility for juniors under the age of 14 years who are left unattended or attend Edgeley Park unaccompanied by an adult.

STOCKPORT COUNTY FOOTBALL CLUB CONDITIONS OF ISSUE OF SEASON CARDS 2023/24

1.The season card is subject to the rules and regulations of FIFA, UEFA, The Football Association, The FA Premier League, The English Football League (‘the EFL’) and The National League in respect of the relevant football competition and Stockport County Football Club (‘the club’) Ground Regulations.

  1. The season card remains the property of the club at all times and the purchase and/or use of this season card constitutes acceptance of the policies and procedures of the club and the conditions, under which it is issued, as detailed below.
  2. All match dates are subject to alteration. No refunds will be made in respect of any amendments to the initial fixture list or cancellations caused by Covid-19 related lockdowns or behind closed doors fixtures (where legislation enforces games to be played without fans present). Where possible the club will endeavour to offer a live streaming service as an alternative to supporters who are not allowed entry to the stadium.
  3. No refunds will be made in respect of any fixtures unused on the card.
  4. The season card admits the holder to all EFL League match fixtures to be played at Edgeley Park where fans are permitted, upon presentation of the card. This does not include any Play-Off, cup competition or friendly matches that may from time to time be played at Edgeley Park.
  5. The season card must be produced at the turnstile and scanned on the reader in order to gain entry.
  6. The club is not responsible for replacing season cards which have been damaged, lost or stolen. All season cards which have been damaged, lost or stolen will be replaced at a cost of £10.
  7. The season card is for the personal use of the named card holder only and is strictly non-transferable. The sale of a season card is strictly forbidden.
  8. Season card holders must occupy the seat allocated and indicated on the front of the card. Spot checks will be carried out throughout the season.
  9. Changes of address must be notified to the club’s ticket office at the earliest opportunity.
  10. In the event of a forgotten or misplaced season card, a duplicate ticket will be issued from the ticket office which will invalidate the season card for the fixture in question. Reprints will only be issued a maximum of five times per season card before a £10 admin charge will be incurred.
  11. To permanently regrade or relocate a season card to an alternative age band or area, the transaction must be completed in person or over the phone. The relevant upgrade price or refund will be applicable.
  12. Anyone wishing to upgrade a season card to an alternative age band for a single fixture, must do so either in person or over the phone prior to kick-off. The relevant upgrade price will be applicable, based on the matchday price and a paper ticket will be issued. Season cards cannot be downgraded for a single fixture.
  13. Anyone wishing to relocate their season card for a single fixture must do so either in person or over the phone prior to kick–off. Any price difference will be charged accordingly based on the matchday price and a paper ticket will be issued. Please note there will be no relocations permitted whilst current restrictions for Covid-19 are in place.
  14. The allocation of ticket priority for away games will be announced via the club’s media channels. In most circumstances priority will be given to Ambassador season card holders, then to supporters with a required number of loyalty points, followed by general sale. Decisions will be based on the opponents, the profile of the fixture and the allocation of tickets received. Information will be conveyed to supporters via the club’s media channels.
  15. The club reserves the right to re-designate any area of the ground whether that be to visiting supporters or otherwise. In such an event season card holders who are affected will be allocated a ticket for the relevant match in an alternative section of the ground.
  16. The club accepts no responsibility whatsoever if the seat to which this card refers is affected by adverse weather conditions.
  17. If a match is abandoned or postponed, season card holders will be offered free admission to the re-arranged game. Details of the re-arranged fixture will be communicated through the club’s media channels.
  18. All persons entering Edgeley Park (or any other ground to which admission is permitted with this season card) must comply with the ground regulations (copies of which are displayed within the ground) and with the rules and regulations of the Football Association and the National League as they apply from time to time.
  19. Entry to Edgeley Park (or any other grounds to which admission is permitted with this season card) shall be deemed to constitute unqualified acceptance of all rules and regulations. The club reserves the right to eject any person from the ground who fails to comply with such rules and regulations.
  20. Any season card holder who:
  • Breaches the regulations or who the club reasonably believes is likely to breach the regulations;
  • Acts in any manner detrimental, or likely to be detrimental to the club;
  • Persistently stands in seated areas or climbs over or on any seats;
  • The club reasonably believes has sold their season card to another person;
  • Misuses the season card under any of the terms and conditions;
  • Is the subject of a restriction order under The Football Spectators Act; 1989 and who has acted in any way that such an order could have been made or applied for;
  • may, at the club’s discretion, be ejected from or refused entry to Edgeley Park (or any other ground to which admission is permitted with this season card) and/or have the season card cancelled for part or all of the remainder of the season, with no compensation being payable for any unused fixtures.

The following are offences under the Football (Offences) Act 1991 and are strictly forbidden:
• The throwing of any object within the ground without lawful authority or excuse;
• The chanting of anything of an indecent or of a discriminatory nature;
• The entry onto the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse.

Any spectator who commits any of the above offences is liable to be arrested. Racial, homophobic or other discriminatory abuse, use of obscene language, chanting or harassment is strictly forbidden and will result in arrest and or ejection from the ground. The club may impose a ban for one or more matches.

  1. The club reserves the right to amend/or alter the conditions of issue of season cards without prior notification. The club’s decision on all matters relating to admission to Edgeley Park or to these conditions shall be accepted as final and binding.
  2. No person may bring into the ground or use within the ground any equipment, which is capable of recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to any match, or the ground.
  3. Mobile telephones are permitted within the ground, provided that they are used for personal and private use only.
  4. By entering the ground, all persons are acknowledging that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom ) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the club, the National League or others (including commercial partners and accredited media organisations) and entry into the ground constitutes consent to such use. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Ground Regulations. Information about the club’s use of your personal data will be brought to your attention by the club (see for example any applicable privacy policy, signage and/or other forms of announcement in or around the ground). For further information please contact the club.
  5. The club excludes to the maximum extent permitted by law any liability for loss, injury or damage to persons/property in or around the ground provided that nothing shall limit or exclude the liability of the club for fraud, fraudulent misrepresentation or death or personal injury caused by its negligence.
  6. Edgeley Park is a no smoking stadium, anybody caught smoking or using vaping devices within the stadium, concourses or toilet facilities will be asked to leave. There is a half-time facility available for fans who wish to smoke/vape in an open and safe environment. Please enquire at the ticket office for more information on the restricted area where this is available.
  7. Approved forms of identification must be shown when purchasing any concessionary season card. Acceptable forms of ID for proof of age are as follows: Passport, Birth Certificate or Photo Driving Licence.
  8. To receive the senior citizen concessionary rate, you must be at least 65 years of age on the day of the home fixture you are attending.
  9. To receive the 14 to 17 (youth) concessionary rate you must be aged between 14 and 17 years of age inclusive on the day of the home fixture you are attending.
  10. To receive the 6 to 13 (junior) concessionary rate you must be aged between 6 and 13 years of age inclusive on the day of the home fixture you are attending.
  11. To receive the under 5 concessionary rate you must be 5 or younger on the day of the home fixture you are attending.

For the full Disabled Supporter and Carer Terms and Conditions please visit the club’s website wwwstockportcounty.com or contact our disability liaison officer on 0161 266 2700.

  1. All wheelchair disabled platform spaces will be sold on a first come first served basis in each home stand.
  2. Every child under the age of 14 must be accompanied by an adult aged 18 or over.
  3. The club accepts no responsibility for juniors under the age of 14 years who are left unattended or attend Edgeley Park unaccompanied by an adult.

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